Fraud Alerts

Fraud Alerts

Merchant Data Breaches

With so many merchant data breaches in the news, we want you to know that NorthStar Credit Union is ready to help if your personal or financial data is ever compromised. We take service to our members seriously and will do everything we can to ensure that action is taken – quickly – to help you avoid becoming a victim of identity or account theft.

NorthStar is subject to strong data security standards established by Congress and federal regulators. While data breaches can happen anywhere, we are ready with a plan designed to ensure the safety and confidentiality of your sensitive data.

Fraud Allerts

To keep you up to date on the latest breach information, here is a list of recent, potential compromises
we are aware of:

Wendy's 

Centen Corporation (Healthcare)

Hyatt

Landry's, Inc.

Stop the Data Breaches

Learn More  |   Watch the Video 

Data breaches are a big problem. Merchants are not subject to the same federal data protection standards as financial institutions, such as credit unions. This means that some merchants fail to invest sufficiently in data security measures. As a result, it can be easier for hackers to gain access to a person’s credit card number, debit pin number, or other sensitive data through a merchant. Hackers can then sell this information to bad actors, or use it themselves to fraudulently buy things with the stolen data.

When a data breach occurs, the merchants are not required to pay the costs to send individuals their new cards and generally pay none of the fraudulent charges an individual may have on their cards or accounts. In fact, when merchants are responsible for the breach, they are rarely required to pay ANY costs incurred by others. Who is stuck paying these costs for data breaches? Your Credit Union—and ultimately, credit union members like you.

  • Let Congress know it is time to take action and hold merchants accountable for data breaches.
  • Tell Congress merchants should be required to reimburse credit unions for the costs they incur as a result of merchant breaches.
  • Let Congress know that credit unions should be able to tell their members the name of a merchant causing the data breach.

Take Action – it's easy!     Write a Letter to Congress    |   Tweet to Congress

Debit Card Safety

We understand debit card safety is important to you.  Please click here for some important information.

At NorthStar we always recommend signing for your purchases when using your debit card instead of using your pin number.  However, in the event that you choose to use your pin we recommend reviewing the safety tips as outlined by MasterCard® here.

We very much appreciate the trust you place in us and wish to remind you that the security of our data is of the utmost importance to us.

Identity Theft Prevention

Please be aware that NorthStar Credit Union and other financial institutions, federal and state government or trade agencies will never ask you for personal information (account numbers, social security numbers, passwords, etc.) unless you first initiate the contact. Do not provide personal information by e-mail or click on links within e-mail messages or text messages asking you to verify your personal information. For more information, please visit http://www.antiphishing.org orhttp://www.cybercrime.gov 

Fighting Back Against Identity Theft:

Click here for information about phishing. Click here to view an informative page the Federal Trade Commission has on Identity Theft. Click here for a printable copy of the information on Identity Theft.Click here to obtain a free credit report.  For a list of ways to protect your personal computer from cyber-attack, click here.