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Fraud Alerts

Merchant Data Breaches

With so many merchant data breaches in the news, we want you to know that NorthStar Credit Union is ready to help if your personal or financial data is ever compromised. We take service to our members seriously and will do everything we can to ensure that action is taken – quickly – to help you avoid becoming a victim of identity or account theft.

NorthStar is subject to strong data security standards established by Congress and federal regulators. While data breaches can happen anywhere, we are ready with a plan designed to ensure the safety and confidentiality of your sensitive data.

If you're personal information has been exposed, here's a great checklist of steps you can take to protect yourself from potential fraud.

To keep you up to date on the latest breach information and potential compromises

Stop the Data Breaches

Learn Moreat  |   Watch the stop the data breachesVideo 

Data breaches are a big problem. Merchants are not subject to the same federal data protection standards as financial institutions, such as credit unions. This means that some merchants fail to invest sufficiently in data security measures. As a result, it can be easier for hackers to gain access to a person’s credit card number, debit pin number, or other sensitive data through a merchant. Hackers can then sell this information to bad actors, or use it themselves to fraudulently buy things with the stolen data.

When a data breach occurs, the merchants are not required to pay the costs to send individuals their new cards and generally pay none of the fraudulent charges an individual may have on their cards or accounts. In fact, when merchants are responsible for the breach, they are rarely required to pay ANY costs incurred by others. Who is stuck paying these costs for data breaches? Your Credit Union—and ultimately, credit union members like you.

  • Let Congress know it is time to take action and hold merchants accountable for data breaches.
  • Tell Congress merchants should be required to reimburse credit unions for the costs they incur as a result of merchant breaches.
  • Let Congress know that credit unions should be able to tell their members the name of a merchant causing the data breach.

Take Action – it's easy!     Write a Letter to Congress    |   Tweet to Congress

Debit & Credit Card Safety

Note: Text alerts referenced in this video are not yet available for NorthStar debit cards; however, we are actively working to obtain this feature as soon as possible!

For additional tips regarding online shopping, ATM safety and more, visit Visa's security center online.

We very much appreciate the trust you place in us and wish to remind you that the security of our data is of the utmost importance to all of us at NorthStar.

Identity Theft Prevention

Please be aware that NorthStar Credit Union and other financial institutions, federal and state government or trade agencies will never ask you for personal information (account numbers, social security numbers, passwords, etc.) unless you first initiate the contact. Do not provide personal information by e-mail or click on links within e-mail messages or text messages asking you to verify your personal information. For more information, please visit or 

Fighting Back Against Identity Theft: