24-Hour Telephone Banking

Easy Account Access - Just a Phone Call Away

  • Check balances
  • Transfer money
  • Verify cleared checks and deposits
  • Obtain loan information
  • Request a check
  • And More!

Easy access to your accounts


With 24-Hour Telephone Banking from NorthStar Credit Union, you can complete simple account management tasks using your phone, whether you're in Illinois or somewhere far beyond. This free Telephone Banking service is a convenient time-saving resource to conduct many of the same transactions you would in Online Banking.


For 24-Hour Telephone Banking, call: (630) 393-7201 and select option #1

Accessing Your Personal Account

You'll need:
  • Your Member Number
  • Your PIN number* or Social Security Number
  • The three digit suffix for the accounts you'd like to access

Accessing Your Business, Trust or Estate Account

You'll need:
  • Your Member Number
  • Your PIN number** or Tax Identification Number
  • The three digit suffix for the accounts you'd like to access

*Your PIN is setup by using the last four digits of your SSN as your PIN during your initial 24-Hour Telephone Banking login.

**Your PIN is setup by using the last four digits of your Tax Identification Number as your PIN during your initial 24-Hour Telephone Banking login.